Return
No returns acceptable. All sales are final. Under some circumstances, we may refund store credit or exchange.
Damage/Problem
Please check you merchandise after you receive. If there are any damage or wrong item, please contact us for inquiries and exchange
None returnable merchandise
Some merchandises are none returnable. We do not accept returns on final sales items, pallets, and gift cards purchase. Please inquire us before you make any payment
Limited return
Under some circumstances we may give refund, particularly refund, exchange or store credits. Please send us the inquiry under your account and manage your return. You may also contact us for return inquiries and questions by using @homemax.com
Refund/Exchange
If you return is accepted, you must bring original receipt and the item you wish to return. All items must return within 14 days to the store with original pack and maintain same condition as the time your purchase. Refund or exchange will depends on inquiring. No items may return without inquiry.
Pick up
Pick up within 14 days, otherwise the products will be destroyed and charge for 25% of it’s order price
Contact Us
Under some circumstances we may give full refund, particularly refund, exchange or store credits. Please send us the inquiry under your account and manage your return. You may also contact us for return inquiries and questions by using @homemax.com